Privacy Policy

Last updated: March 26, 2026 **1. Introduction** Legacy Landscaping Burnaby ("Company", "We", "Us", "Our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://landscapingburnaby.com (the "Website") and use our landscaping services (the "Service"). This policy is designed to comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services. **2. Interpretation and Definitions** For the purposes of this Privacy Policy: - **You/User** means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. - **Company** (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Legacy Landscaping Burnaby, 5932 Patterson Avenue, Burnaby, BC V5H 4B4. - **Website** refers to Legacy Landscaping Burnaby, accessible from https://landscapingburnaby.com. - **Service** refers to the Website and all landscaping services provided by the Company. - **Personal Data** is any information that relates to an identified or identifiable individual. - **Cookies** are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses. - **Device** means any device that can access the Service such as a computer, a cellphone or a digital tablet. - **Usage Data** refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit). - **Service Provider** means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used. **3. Data Collection** We collect information about you in a variety of ways. The information we may collect via the Service includes: - **Personal Data**: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you request a quote, contact us, or schedule a service. - **Usage Data**: Information our servers automatically collect when you access the Website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Website. - **Tracking Technologies and Cookies**: We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Website to help customize the Service and improve your experience. When you access the Website, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Website. **4. Use of Data** Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to: - Provide, operate, and maintain our Service. - Process your requests, such as providing quotes and scheduling services. - Communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes (from which you can opt-out). - Improve, personalize, and expand our Service. - Understand and analyze how you use our Service. - Comply with legal obligations. **5. Data Sharing** We may share information we have collected about you in certain situations. Your information may be disclosed as follows: - **With Service Providers**: We may share your information with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. - **Business Transfers**: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. - **Legal Requirements**: We may disclose your information if we are required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). - **With Consent**: We may disclose your personal information for any other purpose with your consent. **6. Data Retention** We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. **7. Data Transfer** Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to- and maintained on- computers located outside of your province or country where the data protection laws may differ. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. **8. Security** We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. **9. Third-Party Links** The Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services. **10. Children's Privacy** Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers. **11. Your Rights under PIPEDA** Under PIPEDA, you have certain rights regarding your personal information. These rights include: - **Right to Access**: You have the right to request access to the personal information we hold about you. - **Right to Rectification**: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete. - **Right to Erasure**: You have the right to request that we erase your personal data, under certain conditions. - **Right to Object**: You have the right to object to our processing of your personal data, under certain conditions. - **Right to Data Portability**: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. - **Right to Withdraw Consent**: You have the right to withdraw your consent at any time where Legacy Landscaping Burnaby relied on your consent to process your personal information. To exercise any of these rights, please contact us using the contact information provided below. **12. Policy Changes** We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. **13. Contact Information** If you have questions or comments about this Privacy Policy, please contact us: Legacy Landscaping Burnaby 5932 Patterson Avenue, Burnaby, BC V5H 4B4 Email: legacylandscapingburnaby@gmail.com Phone: +17789075246